Introduction

This Privacy Policy explains how Solve & Scale Limted T/A Scopereach ("we," "us," or "our") collects, uses, and shares your personal data when you use our website or services. It also describes your rights in relation to your personal data and how to contact us with any questions. This Privacy Policy is to be read in conjunction with our Website Terms of Service and Cookies Policy.
What Personal Data We Collect:
We collect a variety of personal data from you when you use our website or services, including:

Identity Data: 
This may include your name, contact details (such as email address and phone number), and date of birth.

Financial Data: This may include information about your income, expenditure, and financial situation provided through fact finds.

Technical Data: This may include your IP address, browser type, device type, operating system, and referring URL.

Usage Data:  This may include information about how you use our website and services, such as the pages you visit, the searches you perform, and the products you view.

How We Use Your Personal Data: We use your personal data for the following purposes:To provide you with our services, including helping you search for and submit fact finds for suitable financial products.
To verify your identity and prevent fraud.
To improve our website and services.
To send you marketing communications (only with your consent).
To comply with legal and regulatory requirements.

Legal Basis for Processing: We process your data on the following legal bases:

Contract: The processing is necessary to perform our obligations under a contract with you, such as providing you with our services.

Legitimate Interests: The processing is necessary for our legitimate interests, such as improving our website and services, finding new customers, and preventing fraud. We will always balance our legitimate interests against your data protection rights.

Consent: The processing is based on your explicit consent, such as when you consent to receive marketing communications from us.
Data Sharing ('EEA' is European Economic Area, 'USA' is United States of America, 'ROI' is Republic of Ireland) We share your personal data with the following service providers to help us operate our business and provide our services to you: Nicepage  (ROI - Inside the EEA): We use Nicepage to manage our  lead submission technology and website hosting, which provides interactive and easy to use software. You can learn more about their Privacy Policy by  clicking here.
Google/Alphabet: LLC (Republic of Ireland - Inside the EEA): We use Google Analytics to track website usage and Google Ads to help customers find our website. You can learn more about their Privacy Policy by clicking here
HubSpot (Republic of Ireland - Inside the EEA): We use HubSpot for marketing automation and CRM. You can learn more about their Privacy Policy by clicking here.
Hotjar (USA - Outside the EEA): We use Hotjar to monitor how website visitors use our website, by obtaining screen recordings of site sessions. This data is not directly linked to anything which is personally identifiable. You can learn more about their Privacy Policy by clicking here
International TransfersWe share your personal data with service providers located outside the UK. When we do this, we ensure that appropriate safeguards are in place to protect your personal data, such as:Standard Contractual Clauses (SCCs) approved by the Information Commissioner's Office (ICO).

Data Retention
We will retain your personal data for as long as it is necessary for the purposes for which it was collected, and then we will delete it securely.
Your RightsYou have a number of rights in relation to your personal data under the UK GDPR, including:The right to access your personal data
The right to rectification of inaccurate personal data
The right to erasure of your personal data
The right to restrict processing of your personal data
The right to data portability
The right to object to processing of your personal data

Contact Us The Data Controller is Solve & Scale Limited, who are authorised and regulated by the ICO to collect and manage personal identifiable data.If you have any questions about this Privacy Policy or your rights, please contact us at info@scopereach.com or 0330 133 6797 

Changes to this Privacy PolicyWe may update this Privacy Policy from time to time. The updated Privacy Policy will be posted on this web page.